Discover everything you need to know about internet providers in Canada, from the top ISPs like Bell, Rogers, Telus, and Shaw to choosing the right internet plans for your needs, whether you’re settling in a major city or a rural community. Get expert tips for newcomers and immigrants navigating internet services in Canada.
Understanding Internet Providers in Canada: What Newcomers Need to Know
When moving to Canada, one of the first things you’ll likely need is reliable internet service. Whether you’re a newcomer settling into your new home, an international student attending a Canadian university, or a skilled worker relocating with your family, having access to fast and stable broadband is crucial. From staying connected with loved ones abroad to accessing important immigration services, the internet is a vital tool for building your life in Canada.
Canada has a range of internet providers, each offering various internet plans tailored to different needs. This guide will help you understand the major players, internet speed options, broadband prices, and what to look for when choosing the best ISP in Canada for your situation.
Why Internet Access is Essential for New Immigrants
Reliable internet is more than just a convenience for immigrants—it’s a necessity. You’ll need it to:
- Access Canadian immigration pathways and government services
- Apply for jobs or continue remote work
- Attend virtual classes or language training programmes
- Stay in touch with family and friends abroad
- Stream entertainment and settle into Canadian culture
If you’re still planning your move, don’t forget to determine your eligibility through a professional immigration evaluation. Once you’ve started the immigration process, preparing for daily life—including internet access—is a key next step.
Major Internet Providers in Canada
Canada’s internet market is dominated by a few major players, each offering various services including cable, DSL, fibre optic, and wireless internet. Here’s a breakdown of the top internet providers in Canada that you’re likely to encounter:
Bell Internet
Bell Canada is one of the largest telecommunications companies in the country. Bell offers high-speed internet services across most provinces, with particular strength in Ontario and Quebec. Their fibre optic service, known as Bell Fibe, delivers some of the fastest internet speeds in Canada—ideal for streaming, gaming, or working from home.
- Service Type: Fibre, DSL
- Internet Speed: Up to 3 Gbps in fibre-enabled areas
- Coverage: Primarily Ontario, Quebec, and Atlantic Canada
- Unlimited Plans: Available
Pros of Bell Internet
- Top-tier fibre optic Canada speeds
- Reliable customer support
- Bundling options with TV and mobile plans
Cons
- Higher broadband prices compared to smaller ISPs
- Limited availability in rural areas
Bell is a good option if you’re living in a large city or suburban area. If you’re arriving through the Canadian Experience Class pathway and settling in Ontario or Quebec, Bell’s fibre service is worth considering.
Rogers Internet
Rogers Communications is another major provider offering competitive internet plans in Canada. Known for its strong presence in Ontario and parts of Atlantic Canada, Rogers provides cable internet services with high speeds and wide coverage.
- Service Type: Cable, Fibre
- Internet Speed: Up to 1.5 Gbps
- Coverage: Ontario, New Brunswick, Newfoundland and Labrador
- Unlimited Internet: Included in many plans
Pros of Rogers Internet
- Wide coverage in urban areas
- Fast speeds for streaming and remote work
- Often includes modem rental and installation
Cons
- May be expensive for first-time users or students
- Variable speeds during peak hours
If you’re immigrating to cities like Toronto or Halifax through a provincial nominee programme in Ontario, Rogers is a strong contender for your internet needs.
Telus Broadband
Telus is a prominent provider in Western Canada, especially in British Columbia and Alberta. Their PureFibre service offers lightning-fast speeds, and they’re known for excellent customer service and flexible internet plans.
- Service Type: Fibre, DSL
- Internet Speed: Up to 1.5 Gbps
- Coverage: BC, Alberta, parts of Quebec and Ontario
- Unlimited Data: Available on many plans
Pros of Telus Broadband
- Fast and reliable fibre optic Canada services
- Transparent billing and promotions
- Discounts for bundling with mobile services
Cons
- Fibre availability limited to select cities
- May require contract commitments
Newcomers planning to study at institutions like the University of British Columbia or settle in Vancouver will benefit greatly from Telus’ strong infrastructure.
Shaw Communications
Shaw Communications is another key player in Western Canada with a focus on cable internet. Shaw delivers solid speeds and good value for money, especially in Calgary, Edmonton, and Vancouver.
- Service Type: Cable
- Internet Speed: Up to 1.5 Gbps
- Coverage: Alberta, BC, Manitoba, Saskatchewan
- Unlimited Internet: Included in most plans
Pros of Shaw Internet
- Affordable broadband prices
- Excellent bundling options with TV services
- Self-installation kits available
Cons
- Limited presence outside Western Canada
- Customer service reviews vary
Shaw is an ideal choice for immigrants arriving through the Alberta Immigrant Nominee Program or those building a new life in Calgary or Edmonton.
Comparing Canadian Internet Plans: What to Look For
Choosing the right internet plan in Canada depends on several factors like speed, price, location, and data limits. Here’s what to consider before signing up for a service:
1. Internet Speed
Internet speed is measured in Mbps (megabits per second) or Gbps (gigabits per second). The higher the number, the faster your connection.
- 50-100 Mbps: Suitable for streaming and working from home
- 150-500 Mbps: Great for families or shared housing
- 1 Gbps and above: Ideal for heavy users or large households
Faster speeds are especially helpful for international students attending online classes or professionals working remotely. Consider checking what speed you’ll need based on your daily usage.
2. Data Limits
Some ISPs still offer data-capped plans, but most now provide unlimited internet options, particularly in urban areas. If you stream video, work online, or have multiple users in your household, unlimited plans are highly recommended.
3. Pricing and Fees
Broadband prices in Canada can range from $50 to over $150 per month depending on the provider and plan. Look out for:
- Promotional pricing vs. regular rates
- Installation and equipment fees
- Contract terms (1- or 2-year agreements)
- Early cancellation penalties
Budget-conscious newcomers can start with a basic plan and upgrade once they’ve settled in. If you’re immigrating through the Federal Skilled Worker programme and starting a new job, you might need faster speeds right away.
4. Availability in Your Area
Not all internet providers serve every part of Canada. Urban areas like Toronto, Montreal, and Vancouver have multiple options, but smaller towns and rural communities may have limited choices.
If you’re moving to a rural area through the Rural and Northern Immigration Pilot, make sure to explore rural internet Canada options, which may include satellite or fixed wireless services.
Internet Services for Students and Temporary Residents
International students and temporary workers often have unique internet needs. Whether you’re staying in a dormitory, shared housing, or a rental apartment, flexibility and affordability are key.
Internet for International Students
Most Canadian universities and colleges offer free internet on campus, but students living off-campus will need their own service. Look for:
- No-contract plans: Ideal for short-term stays
- Student discounts: Some ISPs offer special rates
- Easy installation: Self-install kits for convenience
If you’re studying in Canada under a study permit, research ISPs in your city before you arrive. Many providers allow online registration in advance.
Internet for Temporary Foreign Workers
Foreign workers under programmes like the Temporary Foreign Worker Program may be living in employer-provided housing or rural areas. In such cases:
- Ask your employer if internet is included
- Consider mobile internet or portable Wi-Fi hotspots
- Use community centres or public libraries for free internet access
Choosing the right internet plan is just one part of your settlement journey. To explore your long-term options, consider a free immigration assessment to understand pathways to permanent residence.
Internet Services in Rural and Remote Areas of Canada
While urban centres in Canada enjoy a wide variety of internet providers and high-speed fibre optic connections, rural and remote communities often face different challenges. If you’re immigrating to smaller towns through programmes like the Rural and Northern Immigration Pilot (RNIP), it’s important to understand your local internet options before settling in.
Challenges of Rural Internet in Canada
Due to Canada’s vast geography and lower population densities in rural regions, traditional infrastructure like fibre and cable is not always available. This can lead to:
- Slower internet speeds
- Higher costs for similar data plans
- Limited provider choices
- Reliance on satellite or fixed wireless internet
Fortunately, the Canadian government and private companies are actively investing in broadband expansion to underserved areas. Programmes like the Universal Broadband Fund aim to improve internet access across the country.
Top Rural Internet Providers in Canada
Xplore (formerly Xplornet)
Xplore is one of the leading providers for rural internet in Canada. They offer fixed wireless and satellite internet, with availability in all provinces and territories.
- Speeds: Up to 100 Mbps in select areas
- Data Plans: Unlimited and capped options available
- Ideal For: Remote workers, rural families, farm operators
Starlink by SpaceX
Starlink is gaining popularity in rural Canada, delivering high-speed satellite internet with lower latency than traditional satellite services.
- Speeds: 50–250 Mbps
- Setup: Requires a satellite dish, self-installation possible
- Data: Unlimited (fair usage policies may apply)
While costlier upfront, Starlink provides a viable solution for newcomers in remote communities who need reliable internet for work, immigration processing, or staying connected with family abroad.
Tips for Newcomers in Rural Areas
- Check local forums or community groups for provider reviews
- Ask your landlord or neighbours about the best ISPs in the area
- Plan ahead for installation, as rural setups may take longer
- Compare mobile internet options as a backup
Whether you’re immigrating through the RNIP or another provincial nominee programme, understanding your local internet options is key to a smoother transition into Canadian life.
Mobile Internet and Portable Wi-Fi Options
Mobile internet is a flexible solution for newcomers who are frequently on the move, living in shared accommodations, or waiting for home internet installation. It’s also a reliable backup for those in rural areas.
Major Mobile Internet Providers
Bell, Rogers, and Telus
These three major providers also offer mobile data plans and portable internet devices such as:
- Mobile hotspots: Devices that create a Wi-Fi network using cellular data
- USB modems: Plug directly into laptops for internet access
- Data SIM cards: For use in unlocked mobile devices or tablets
Freedom Mobile and Fido
Known for smaller coverage areas but competitive pricing, they’re ideal for newcomers in larger cities with access to urban networks.
Advantages of Mobile Internet
- Portable and easy to set up
- No long-term contracts
- Useful during the first few weeks after arrival
If you’re arriving in Canada through a federal Express Entry stream and don’t yet have a permanent address, mobile internet can help you stay connected and manage immigration-related tasks online.
How to Set Up Internet Service in Canada
Once you’ve chosen your provider and plan, setting up internet service is a straightforward process. However, there are a few steps and tips that can help you get connected quickly and avoid common issues.
Step-by-Step Guide
1. Choose a Provider and Plan
Compare services in your area using tools like comparemyrates.ca or the ISP’s official website. Look for packages that match your speed, data, and budget needs.
2. Schedule Installation
Most ISPs offer online booking. Choose between:
- Professional installation: A technician visits your home
- Self-installation: You receive a kit and connect the modem/router yourself
3. Provide Required Information
You may need to provide:
- Proof of address
- Photo ID (passport or Canadian-issued ID)
- Credit or debit card for billing
Some ISPs may require a Canadian credit history or deposit if you’re new to the country. In such cases, contact customer service to explore your options.
4. Activate and Test Your Service
Once installed, test your internet speed using free tools like Speedtest.net to ensure you’re receiving the promised bandwidth. Contact customer support if there are issues.
Tips for a Smooth Setup
- Plan internet setup before your arrival, if possible
- Bundle services (TV, mobile) to save money
- Read the fine print for contract length and cancellation terms
Reliable internet is essential for tracking your Express Entry application or staying informed about Canadian immigration updates.
How Internet Access Supports Your Immigration Journey
Beyond daily convenience, internet access plays a vital role in your Canadian immigration pathway. Here are some key ways it can support your transition:
1. Accessing Immigration Services Online
The Government of Canada, through Immigration, Refugees and Citizenship Canada (IRCC), manages most immigration processes online. You’ll need internet access to:
- Submit applications through the IRCC portal
- Check application status and receive notifications
- Upload supporting documents like proof of funds or language results
2. Enhancing Your CRS Score
If you’re applying through Express Entry, you might use the internet to:
- Take online language courses to improve your CRS score
- Search for Canadian job offers to gain points
- Evaluate your profile with the CRS calculator
3. Preparing for Life in Canada
Before and after arrival, you’ll likely use the internet to:
- Find housing or temporary accommodation
- Explore education options for your children
- Research healthcare and insurance
- Connect with local immigrant support services
Reliable internet helps ease the stress of immigration by giving you access to the tools and information you need every step of the way.
Tips for Saving Money on Internet in Canada
Internet in Canada can be expensive, especially if you’re on a tight budget as a new immigrant. Here are some practical ways to reduce your costs without compromising on quality:
1. Bundle Services
Many providers offer discounts when you combine internet with TV or mobile phone services. If you already plan to get a mobile package, bundling can save you $10 to $50 per month.
2. Look for Newcomer or Student Promotions
Some major ISPs offer discounts to new immigrants, students, or temporary workers. Always ask customer service if you qualify for special rates.
3. Compare Independent Providers
Smaller ISPs like TekSavvy, Start.ca, or Distributel often offer cheaper rates than the big players. While they use the same infrastructure, they may provide better value and more flexible plans.
4. Avoid Overpaying for Speed
Be realistic about your internet needs. A 50 Mbps plan is often enough for basic streaming, working from home, or video calling. Only opt for gigabit speeds if you have a large household or demanding usage.
5. Use Free Public Wi-Fi
Libraries, community centres, coffee shops, and even transit hubs often offer free Wi-Fi. These can be helpful during your first few weeks after landing if your home internet isn’t set up yet.
Saving on internet bills allows you to allocate more funds toward other essentials like housing, transportation, or preparing for your pathway to permanent residence.
Conclusion: Stay Connected and Confident in Your New Life
Reliable internet service is a crucial part of settling into your new life in Canada. Whether you’re an international student, skilled worker, or newcomer arriving through a family sponsorship or Express Entry programme, staying connected helps you succeed in your immigration journey and everyday life.
From top providers like Bell internet, Rogers internet, Telus broadband, and Shaw Communications to rural options like Xplore and Starlink, there’s a plan for every need and budget. Take the time to compare internet plans in Canada, assess your data and speed requirements, and explore bundling options for better value.
If you’re still planning your move or want help navigating Canadian immigration programmes, determine your eligibility today with a free immigration assessment. Our expert consultants at EverNorth are here to support you every step of the way—from understanding your immigration to Canada process to helping you prepare for life in your new home.
Stay informed, stay connected, and build your Canadian future with confidence.
